Frequently Asked Questions
Everything you need to know about your gear and our service.
How do I know which size of athletic gear to buy?
Each product page features a detailed size guide tailored to that specific brand and item. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for your performance needs.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.
What is your return policy on worn athletic apparel?
We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, we cannot accept returns on items that have been worn during workouts or washed.
Do you offer warranties on professional-grade equipment?
Yes, most of our high-end sports equipment comes with a manufacturer's warranty. Specific warranty details can be found in the product description or documentation included with your purchase.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.